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Enjoy an exclusive 15% off your first order
Subscribe & Save
Our subscription service means that you will never miss a drop of your favourite Susanne Kaufmann skincare again. Simply select the ‘Subscribe & Save’ option when you add your products to your basket, and we will automatically send them out to you based on your chosen delivery schedule.
Reasons to Subscribe
- Save 20% off your first order and all recurring orders
- Tailored to you. You can pause, skip, cancel or amend your subscription anytime. *
- You can replenish your skincare staples with no extra work, reminders or multiple orders required
- You can combine with our SK Insider to boost your points balance
*You can only pause or cancel your subscription after 3 payment cycles.
How It Works
1. Select Subscribe & Save
Simply select the ‘Subscribe & Save’ button on your Susanne Kaufmann product of choice.
2. Choose Your Frequency
Pick how often you would like to receive your product, tailored to your individual needs.
3. Enjoy With Ease
You are ready to receive your favourite Susanne Kaufmann products so you can effortlessly maintain your routine.
FAQs
From signing up to how to boost your SK Insider points, here are our answers to your all of your subscription service questions...
How does it work?
Our subscription service is the most convenient way for you to get your favourite Susanne Kaufmann skincare delivered to you on a regular basis.
Simply subscribe to the product by selecting 'Subscribe & Save' and we will automatically send your products to you based upon your chosen delivery frequency. The service is easy to use and personalised, so you can make changes whenever you need.
Sign up and you will receive an exclusive 20% off with your first order and all recurring orders.
You can make changes as you wish and you can cancel or pause after a minimum of 3 delivery cycles.
How do I sign up?
Signing up could not be easier. Simply browse a product page, select the 'Subscribe & Save' option and tailor the delivery frequency to your individual needs.
How to make changes to my subscription?
Just log in to your account, and click on 'My Subscriptions'. Here you can fully control your subscription process: pause, skip, modify the frequency, swap, add one-off products to your order, change the quantity, update your delivery details or cancel your subscription.
You can pause or cancel after a minimum of 3 delivery cycles.
Can I earn and redeem SK Insider points on my subscription orders?
Yes, you can use our subscription service to boost your SK Insider points balance.
Unfortunately, you cannot redeem your loyalty points on your subscription order. SK Insider points can only be redeemed on full priced items, but you will collect points with your subscription order. Plus, you will receive 20% off with your subscription order.
How to change shipping address or billing information?
Just log in to your account, and click 'My Subscriptions'. Here you can change your shipping address and update your billing information or any other personal details.
Can I change products?
We want to make subscribing to your favourite Susanne Kaufmann skincare as easy as possible, so you can change your products for one subscription run or for all future orders.
Just log in to your account, go to 'My Subscriptions' and here can swap products in your next subscription order.
I have other questions, how I do I contact you?
If you have any further questions about SK Insider, you can contact our dedicated Customer Services team by getting in touch via the ‘Contact Us’ button in the bottom left of the screen at Susannekaufmann.com
How do I view my future deliveries?
You can view your future deliveries by visiting the 'Upcoming Deliveries' tab within your ‘My Account’ section. All of your deliveries are displayed on this page and listed by date.
